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Consumer Services Industry Key Financial Data 2023

The following analysis considers the 35 major publicly listed consumer service companies with a market capitalisation above $1 billion. The numbers in the tables are expressed in millions of dollars except for percentages and ratios.

Number 35
Expected Growth Rate 4,18%
Financials 2023
Total Revenues  $       51.460,00
Operating Income   $         7.109,00
Free Cash Flows Firm  $         4.521,67
Effective Tax Rate  23,09%
10Y Median Operating Ratios
 Revenues Growth  3,8%
 Gross Margin  47,8%
Operating Margin 12,4%
Reinvestment Margin 4,7%
ROIC 9,1%
Sales to IC 0,83
Solvency Ratios
Debt to EV 15,0%
Debt to Equity 58,3%
Interest Coverage  5,46
Rating  A2/A
Spread 1,42%
Beta
Unlevered Beta 2 y 0,43
Unlevered Beta 5 y 0,53

In 2023 the consumer service industry generated $51.5 billion in revenues, an increase of 1.7% from the $50.6 billion of 2022.

Over the past 10 years, the median growth rate in revenues has been 3.8%.

Year Total Revenues
2023 51.460
2022 50.597
2021 48.343
2020 46.574
2019 44.900
2018 40.830
2017 40.976
2016 36.168
2015 35.060
2014 36.665
2013 31.901
2012 31.435

Overall, the consumer service industry registered an operating income of $7.1 billion in 2023. Regarding profitability, the 10-year median gross margin is 47.8%, while the 10-year median operating margin is equal to 12.4%.

Year Operating Income 
2023 7.109
2022 4.000
2021 2.995
2020 3.981
2019 5.754
2018 5.320
2017 5.216
2016 4.322
2015 4.370
2014 4.527
2013 3.863
2012 3.791

The total free cash flows to the firm for the consumer service industry instead, were equal to $4.5 billion in 2023.

Moving on to efficiency ratios, the consumer service industry’s 10-year median return on invested capital (ROIC) is 9.1%, while the 10-year median sales to invested capital is equal to 0.83.

The 10-year median reinvestment margin for the consumer service industry – expressed as total reinvestments in net capital expenditures, acquisitions, and R&D divided by total revenues – is 4.7%.

Multiplying the reinvestment margin, which shows how much consumer service companies have invested over the past years, by the sales to invested capital ratio, showing how efficiently consumer service companies have invested, is it possible to calculate the expected growth rate in revenues for the consumer service industry, equal to 4.18%.

Check out this post for a detailed explanation of how to calculate future revenue growth rates.

Median Expected Growth Rate
4,18%
Year Reinvestment Margin Sales To IC
2023 2,62% 0,77
2022 5,96% 0,70
2021 6,00% 0,76
2020 4,72% 0,75
2019 4,98% 0,83
2018 5,83% 0,83
2017 2,08% 0,88
2016 3,75% 1,01
2015 2,42% 0,92
2014 5,83% 1,05
2013 4,42% 1,20

As regards solvency ratios, the debt-to-enterprise value ratio for the consumer service industry is 15%, while the debt-to-equity ratio is 58.3%.

The interest coverage ratio instead, showing how much the operating income covers interest expenses, is equal to 5.5, which would translate into a credit rating for the consumer service industry equal to A2/A based on Moody’s rating standards.

Finally, the unlevered beta of the consumer service industry – which is the beta depurated by the debt leverage – has been 0.43, for the past 2 years, and 0.53, for the past 5 years.

However, the beta is only one of the required inputs to calculate the appropriate discount rate for company valuation, check out this page where you can find the equity risk premium for different markets needed to calculate the required cost of equity.